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Subscription Management & Billing

Innovate, transform, and embrace the subscription revolution to drive recurring revenues
Centralize the Entire Subscriber Lifecycle
Centralize the subscriber and revenue lifecycle, from acquisition and growth to retention and recognition
Reduce Cost of Ownership & Optimize Processes
Proven ability to increase operational efficiencies, lower costs and drastically reduce compliance obligations
Launch New Revenue Streams Faster
Harness the flexibility and speed to build and deploy any model, product, and price across any channel, globally
Partner with Subscription & Billing Specialists
Partner with enterprise specialists to unlock a wealth of expertise and bespoke features to achieve success
Built for Enterprise Complexity & Performance
A trusted technology partner with proven experience in consulting and delivering complex enterprise project requirements

Powering the Subscriber Lifecycle

We partner with clients to accelerate cloud transformation and drive direct-to-consumer recurring revenue growth through subscription models.

Our best-of-breed subscriber management platform reduces time-to-market and total cost of ownership by centralizing the entire subscriber lifecycle; maximizing acquisition, boosting customer lifetime value, reducing churn, and automating revenue recognition, underpinned by real-time data.

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Accelerate Your Recurring Revenues

Our technology arms enterprises with the flexibility, agility, and scalability essential for monetizing any product or service, enabling commercial teams to create tailored products, bundles, promotions, and price points in a matter of minutes.

By unlocking a wide range of global payment methods, businesses can scale and expand their services with ease, minimizing operational expenditure and drastically reducing compliance obligations.

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Significant CAPEX & OPEX Savings
Increase operational efficiencies and reduce total-cost-of-ownership
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Reduce Compliance Obligations
Significantly reduce compliance obligations, resources, and associated costs
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Power the Entire Subscriber Lifecycle
Centralize acquisition, growth, retention, and revenue recognition
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Get to Market Quickly & Easily
Empower commercial teams with the flexibility to deploy new revenue streams
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Expand & Scale Business Operations
Unlock the widest range of global payment methods to maximize acquisition
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Unlock Business Data & Intelligence
Make all the data available and accessible at your fingertips in real-time
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Recurring & Transactional Models
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Product, Bundling & Contract Management
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Identity, Subscriber & Order Management​ 
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Pricing & Tax Management
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Access Control, Entitlements & Fulfilments
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Payment Processing & Billing
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Promotions, Vouchers & Trials​ 
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Payment Optimization & Churn Prevention
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Revenue Recognition & Management
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Data Lake, REST API & Webhooks
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Reports & Analytics
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Centralized Compliance Management
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Built for Your Industry
Best-of-breed cloud solutions transforming traditional & digital media, consumer, and emerging industries for enterprise businesses.
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Digital & Print Publishers
Accelerate digital transformation, centralize print & digital, and deploy direct-to-consumer paid content initiatives that drive revenue and data.
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Video Streaming Services
Drive recurring and transactional revenue growth for live & on-demand streaming services (SVOD, TVOD & PPV) across multiple platforms internationally.
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Consumer Services
Develop a recurring revenue model and drive monetization of key products & services, while automating manual processes and compliance.
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Emerging Markets
From IoT, to Software, to Hi-tech, we help businesses transform their revenues through subscription models, and monetize various products & services.

Launch Any Model & Product Across Any Channel

Quickly launch any direct-to-consumer revenue model, omnichannel products, prices, and promotions

Whether you have an established subscriber base or are seeking to launch a new service, our technology supports a multitude of direct-to-consumer business models, including recurring (i.e., subscriptions), transactional (i.e., pay per view/edition), usage-based (i.e., pre/post-pay) and hybrid approaches.

We empower commercial teams and equip them with the flexibility to build, deploy and iterate various digital & physical products, bundles, prices, promotions, and subscription plans in a matter of minutes. By centralizing product catalogs and promotions, subscription businesses can drastically reduce expenditure while improving internal operational processes.

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Acquire & Empower Subscribers Effortlessly

Deploy frictionless registration and payment journeys, and put your subscribers in control

Onboarding new or returning subscribers should be a simple and efficient experience from registration, through to purchase and managing subscriptions. Our technology enables businesses to build frictionless registration and payment journeys while empowering subscribers and support teams with the tools to manage accounts, orders, subscriptions, and devices.

When an event occurs, for example, a registration or payment, entitlements and fulfilments are granted, providing access to digital or physical products, content, features, or time periods. Our solution centralizes entitlements and fulfilments within a single platform, enabling businesses to sell physical, digital, and bundled products, removing the burden of maintaining multiple systems.

Maximize Payment Reach & Automate Billing

Securely process and collect payments on a global scale and automate the entire billing lifecycle

We process payments and billing for global enterprise businesses enabling them to deploy secure payment journeys that maximize subscription revenues and tap into global audiences., Across online, offline, B2C, and B2B models. Businesses benefit from a wide range of payment methods in 200+ countries, covering 170 currencies, offering subscribers more ways to pay. This increases conversion rates, unlocks expansion opportunities, and optimizes cost-per-acquisition.

We automate the mission-critical billing lifecycle and absorb the complexity of handling high-volume renewals for various payment methods, channels, currencies, tax, and their associated operational hurdles while removing any manual processes burdening our clients.

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Minimize Churn & Maximize Renewals

Slash involuntary churn rates, increase payment authorizations, and optimize cancellation flows

Typically, more than 30% of subscriber churn is involuntary, unwanted revenue loss through payment breakage. We drastically reduce involuntary churn rates with tools to maximize transaction success. The cost of acquiring a new subscriber is estimated at 5 times more than retaining an existing customer, therefore the commercial benefits of optimizing recurring transactions and billing process are critical to stabilizing the bottom line.

If a subscriber decides to cancel their subscription due to concerns surrounding price, experience, or quality, we offer solutions to optimize cancellation flows leveraging discounts, upgrades/downgrades/switches, and subscription holidays to maximize retention, as well as win-back any lost custom should they churn.

Simplify Critical Financial Processes

Manage the entire revenue lifecycle and automate ASC 606 IFRS 15 revenue recognition compliance

As a subscription business with recurring revenues, managing, and tracking revenue accurately is a critical element of the entire end-to-end subscriber lifecycle and key to being compliant. As your business grows ensuring IFRS 15/ASC606 regulatory compliance can be resource heavy, complex, and challenging.

The seamless integration of our subscription management and revenue recognition solutions enables you to strategically automate every step of the business model from subscription acquisition to revenue recognition, management, and reporting.  This fully integrated solution removes revenue accounting complexities, ensures compliance, and enables an efficient financial close while delivering strategic business insights to propel growth.

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Unlock Subscription Business Data & Manage Compliance

Access all the data to inform business decisions, empower teams and adhere to compliance standards

Accessing data, visualizing, and reporting quickly and accurately is imperative for many businesses. Our technology unlocks all your subscription business data and surfaces through various interfaces, enabling teams to analyze, report, visualize or ingest into third-party systems. We ensure we get the data to your fingertips, as easily and quickly as possible.

Additionally, as an end-to-end subscriber and revenue business, we centralize many compliance and regulatory standards, drastically reducing client obligations and thousands of annual costs. Our compliance covers the entire subscriber lifecycle including personal data, payments, and billing; revenue recognition; and financial & security controls.

 

Cloud Business Transformation & Enterprise Performance

Streamline your operations and reduce costs with cloud technology, providing scale, resilience, and in-region support

Subscription businesses need to do more with less, and that’s what the cloud is all about. It’s on-demand, always available, and enables rapid setup with little capital expense. Cloud services provide fast, localized, highly scalable expansion on-demand and at a fraction of the traditional on-premise costs. With our cloud technology, small and midsize businesses can compete with enterprise business on an equal footing. None of our clients need to worry about technical debt again.

Cloud technology isn’t a commodity; it’s a strategic resource. We will work with you to understand what you need, how to deploy services, and where your company will benefit most.

 

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