At Aptitude we love complexity.
We immerse ourselves in the intricacies of finance digitization, subscription management, compliance, and revenue management which gives us the power to make a real impact. Once we understand how an organization works, we can implement software solutions that provide the clarity, confidence, and control they need to drive growth and achieve their ambitions.
Aptitude has served the offices of finance for over 20 years, delivering financial control and insights to empower our clients to achieve their strategies and ambitions. We are currently serving over 75 CFOs whose organisations generate a combined revenue of over $1 Trillion.
We are proud of our growing team of smart, motivated and passionate people, and believe diverse experiences and perspectives build stronger teams and better solutions.
Headquartered in London, we have seven office locations around the world with clients across four continents.
What you'll do and what we offer
The Account Manager will take responsibility for deepening our relationships and footprint within our existing regional clients, ensuring 100% client retention and driving growth and client satisfaction through repeatable cross and upsell strategies. You will do this by developing annual services and incremental software revenue, renewals and referrals, and by managing reputation and risk mitigation across your assigned client portfolio.
With the focus on growing commercially fruitful, long-term, trusting and strong relationships with key business executives and stakeholders, at all levels within the client base from C-Suite down, you will be responsible for developing actionable, outcome focused, and logical engagement plans to maximise business opportunities within the EMEA region.
You will work effectively with cross-functional internal teams, including Sales, Pre-Sales, Marketing, Product Management and Professional Services, to ensure understanding of the end clients’ needs and to be able to respond with innovative commercial offerings and the appropriate quality of service. You will be responsible for connecting the business and ensuring a feedback loop with our long-term clients. Your focus will be on delivering value for clients and Aptitude and being regarded as a credible and trusted advisor.
We’ll provide you with the opportunity to further grow your expertise in an environment that supports you, your life and your career. We’ll also offer you a competitive salary and commission package, as well as the following benefits:
- ShareSave scheme – ability to purchase company shares on preferential terms
- Private healthcare
- Income protection and group life insurance
- Flexible / hybrid working options
Whilst this role is based from our London office, we are happy to support hybrid working and for you to be based anywhere in the UK. Regular travel in-country and overseas will be required.
What we're looking for
The ideal candidate will have the following skills & experience:
- Previous experience in Account Management or working within a Finance Consultancy Organisation
- Knowledge of the functioning and challenges of the enterprise CFO office
- Knowledge and/or able to demonstrate experience of Finance Transformation Programmes
- A good understanding of Banking & Insurance, and / or Telecoms markets and their priorities
- Experience in creating Strategic Account Plans
- Able to juggle multiple engagements at a time, whilst maintaining meticulous attention to detail with a conscientious mindset
- Demonstrates exceptional effective listening, presentation and negotiation skills
- Works well under pressure and commit to deadlines
- Excellent people skills and intuitive to clients’ business needs
Ability to communicate, present and influence key stakeholders at all levels of an organisation, including executive and C-level
How to apply
Please click on the ‘Apply now’ button below, including your CV/resume and any other relevant information that will help us get to know you better.
Diversity and Inclusion
If you’re interested in working at Aptitude, but don’t feel you meet every single requirement of the role, we’d still like to hear from you! A diverse workforce is an essential part of our culture, and we’re dedicated to ensuring that our staff can show up as their authentic self – safe in the knowledge that their differences will be embraced and respected by all. We’re strong advocates of supporting applicants from a wide variety of backgrounds which include different ages, genders, ethnicities, physical abilities and sexual orientation, and we work hard to build the confidence of our workforce through inclusivity, equity and ongoing training. So, if you’re excited about this role but your past experience doesn’t align perfectly with every requirement, we’d encourage you to apply anyway. You might be just the candidate we’ve been looking for, whether it’s for this role or another.
Remote job, United Kingdom